Soham C
Product Manager | Product Owner
I figure out what to build, why it matters, and how to measure whether it worked.
10+ years shipping digital products across retail, payments, fintech, and healthcare. Engineering background. Product mindset. Outcomes-obsessed.
Selected Impact
+12%
Conversion Lift
A/B test I designed at Sephora
50%
Faster Delivery
Product components I defined at Validus
40%
Processing Reduced
Workflow I redesigned for healthcare
15%
Sprint Velocity
Agile improvements I drove across 3 teams
How I Think About Product
Problem-First Thinking
I start with the user problem and the business goal, not the feature request. The best products come from understanding why something matters before deciding what to build.
Experimentation Over Intuition
I design A/B tests, define success metrics, and let data settle debates. Shipped a 12% conversion lift at Sephora and a 15% sales uplift at Best Buy through structured experimentation.
Technical Fluency, Product Judgment
I've spent a decade in engineering. I can evaluate trade-offs with my engineering team, not just relay them. That depth means faster decisions and better product outcomes.
Stakeholder Alignment
I translate between business goals, user needs, and technical constraints. I've worked with merchandising teams, pharmacy stakeholders, financial risk analysts, and healthcare ops — turning competing priorities into clear product direction.
AI Product Intuition
I've shipped AI-powered products — from GPT-4o automated reporting to RAG-based matching engines. I understand the unique PM challenges of AI: setting accuracy thresholds, designing human-in-the-loop workflows, and managing user expectations around probabilistic outputs.
Portfolio
Case Studies
Driving Conversion Through Hypothesis-Led Experimentation
Identified a signup funnel bottleneck, defined the product hypothesis, designed the A/B test, and drove a measurable conversion lift — demonstrating end-to-end product ownership of an experimentation initiative.
Turning Retention Data into Product Strategy
Diagnosed early churn drivers across 8,600+ accounts, challenged stakeholder assumptions with behavioral evidence, and built a prioritized retention roadmap that shifted the team from discount-led tactics to product-led interventions.
Designing a Shared KPI Framework to Align Product Decisions
Resolved cross-team reporting confusion by defining a unified KPI hierarchy, designing role-specific dashboard views, and creating the shared measurement foundation that made faster, better product decisions possible.
Coming Soon
From Manual Reporting to AI-Automated Insights: Defining an AI Product for a Financial Risk Platform
Identified that risk analysts at a financial risk management firm were spending hours on manual reporting. Scoped an AI-powered solution using GPT-4o agentic workflows, defined accuracy requirements (99% target), and delivered automated risk analysis summaries that fundamentally changed how the team operates.
Product-Led Checkout Optimization for a Major Ticketing Platform
Diagnosed payment error patterns in the checkout flow for a high-volume ticketing and live events platform, prioritized fixes by revenue impact, and shaped the product approach that reduced transaction failures. Also identified an internal gap and defined a new product — a payment plan creation tool for employees — taking it from concept through delivery.
Building an AI-Powered Talent Matching Product from Zero to Production
Designed and shipped a RAG-based candidate matching engine for a global technology consultancy using semantic search and LLM re-ranking. Owned the full product lifecycle — from identifying the problem (slow, inaccurate candidate shortlisting) through architecture decisions, scoring design, and production deployment.
Background
About Me
I've spent the last decade building digital products from the engineering side — and increasingly owning the product decisions that made them successful. I've designed A/B tests that drove conversion, defined backlogs that shaped what teams built, and translated complex business problems into clear product direction across four industries.
My background in engineering isn't a detour from product management — it's my advantage. I can evaluate technical trade-offs, have real conversations with my engineering team, and make faster, better-informed product decisions because I understand how things actually get built.
I'm now focused on product management full-time, bringing a rare combination of hands-on technical depth, product ownership experience, and a track record of measurable business outcomes.
I'm focused on Product Manager, Technical Product Manager, and Product Owner roles where product thinking, technical depth, and measurable outcomes matter.
10+
Years Experience
4
Industries
CSPO
Certified
CPM
In Progress
Career
Selected Experience
Expertise
Core Product Competencies
Product Ownership & Strategy
Metrics & Experimentation
Execution & Collaboration
Technical Fluency
Credentials
Education & Certifications
Education
B.S. in Electrical and Electronic Engineering
Rochester Institute of Technology
Rochester, NY, USA
Certifications
Certified Scrum Product Owner (CSPO)
Scrum Alliance
AIPMM Certified Product Manager (CPM)
AIPMM
IIBA Agile Analysis Certification (AAC)
IIBA
IIBA Certification in Business Data Analytics (CBDA)
IIBA
Get in Touch
Let's Connect
I'm focused on Product Manager, Technical Product Manager, and Product Owner roles where structured product thinking, technical depth, and business outcomes matter. Let's talk.